QUESTIONS, ANSWERED
A LITTLE CLARITY.
How do I find the right OUTCAST piece?
Use the product filters and collection links to explore current releases. Each product page shows its design, available options, price and stock. Open the store to compare what is available now.
What fabric and fit do the hoodies have?
Both designs use heavyweight 300+ GSM fabric with a soft, warm and breathable feel. The fit is relaxed and gender neutral, with ribbed cuffs and hem and durable stitching.
How do I choose a hoodie size?
Measure a hoodie you like with it laid flat, then compare the one-sided chest width and length with our size chart. Allow ±1 inch measurement tolerance. S, M and L are the standard sizes; the XL chart row is for reference only.
Which colours and sizes can I choose?
Choose from Black and White, in S, M and L. Select a colour and size on the product page to check the current price and availability. Sold-out variations cannot be purchased. Campaign and product photographs show Black.
How should I wash my hoodie?
Machine wash cold, inside out. Do not bleach. Tumble dry on low or air dry. If ironing is needed, turn the hoodie inside out and avoid direct heat on the print.
Which payment methods are available?
Checkout shows the payment methods available for your order. Review the displayed options before placing it.
How much does delivery cost?
Enter your delivery address at checkout to see the available shipping methods and charges. For location-specific questions, contact OUTCAST before ordering.
How can I track my order?
Use Track your order with your order number and billing email, or view the order through My Account.
Can I change an order after placing it?
Contact us with your order number as soon as possible. We will check its status and whether the requested change is still possible.
How do I ask about a return or exchange?
Contact customer care with your order number, the item and the reason for your request. Please wait for the next steps before sending an item back. See our delivery and returns information.